You have heard it said that our body language speaks louder than words. It is so true. Your body language is a direct reflection of your attitude. It is interesting to note that your attitude represents your beliefs. What do you believe to be true about yourself? Remember, if you don’t believe in yourself, nobody else will either.

Your attitude is 100% within your control! There are plenty of things in life that we have no control over. We can’t control the weather, the time or what other people say or do. But we can control the way we react, our thoughts, our self talk and our beliefs.

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Retailers please wake up and stop using your traditional greetings! When you ask the typical question, “Can I help you?” what answer do you always get in return?

The common response is: “No thank you, I’m just looking!”

If you continue to receive the same answer to your question, it is time to ask better questions. Therefore, step back and try a new approach.

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Traditional selling is all about telling, and sales people spend over 80% of their time talking. If you are telling you are selling and no one likes to be sold. Try doing the opposite of traditional selling and A.S.K. more to sell more!

The opposite of selling is buying. The opposite of telling is asking. The opposite of talking is listening.

Selling is convincing and influencing a prospect into making a decision to purchase. Buying is engaging the prospect to self discover their needs and desires while facilitating the buying process for them.

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