http://www.bobu.com/blog/employee-motivation-techniques/motivation-is-the-key-to-action Mon, 30 Jan 2012 01:19:54 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.bobu.com/blog/employee-motivation-techniques/motivation-is-the-key-to-action/comment-page-1#comment-242 madhu Wed, 25 Jun 2008 04:03:23 +0000 http://bobu.com/blog/?p=57#comment-242 Motivation is much more important in call center because working on the front line serving customers is a demanding job. And the manner in which customer interactions are handled directly impacts an organization's success. Thus, it's necessary to have a performance-based motivational management approach that measures performance against program goals, rewards top performers and ultimately results in higher customer satisfaction. Motivation is much more important in call center because working on the front line serving customers is a demanding job. And the manner in which customer interactions are handled directly impacts an organization’s success. Thus, it’s necessary to have a performance-based motivational management approach that measures performance against program goals, rewards top performers and ultimately results in higher customer satisfaction.

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