Maintaining Sales Results in a Tough Economy
26 December 2008 7:14 pm Sales StrategiesMaintaining sales results in a tough economy requires strong relationships and even partnering with clients, suppliers and prospective buyers.
We all know that people buy from people they like and trust. We also know that once a relationship has been established, it must be maintained to ensure ongoing business and beneficial sales results. If the relationship is not maintained, it is lost and precious sales results dwindle. The cost of finding a new customer is much more expensive than maintaining an existing customer.
The key in a tough economy is maintaining relationships with existing customers and suppliers. In order to sustain progressive sales results, maintain the “A” – Absolute customers which are the 20% of customers that give you 80% of the revenue. Then, move onward and maintain the “B“- Beneficial customers.
If you are not maintaining those relationships or supporting your sales results, your competitors will be happy to oblige. Money flows in the direction of trusted relationships. Are you maintaining trusting relationships with your key customers and suppliers? Are your sales results on the rise?
In some cases you may want to go a step further than maintaining a relationship. You may want to acquire a partnering approach. Join forces with both customers and suppliers and help each other toward those win-win sales results.
A partnership approach can be a joint marketing and/or sales approach or an after-sales follow-up and support. Whatever approach you discuss and agreed upon, the single objective is to help the sales result growth of each other’s business in a genuine, affirmative manner.
The best method to sustain economic growth and promising sales results is through discussion with your key customers and suppliers. Determine how you can work together as a team to maintain and nurture each other’s business in the days ahead. This is an indication of a sales result oriented relationship and a steadfast, effective partnership.
Remember, none of this will happen while sitting on a chair in your office. You must take action. Step up and step out of your comfort zone. If you want impressive sales results, then be a leader and help your fellow entrepreneurs lead the way out of this tough economy.
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