In this Issue
	About Bob Urichuck Feature Article: 7 Tips on Effective Listening Skills An International Perspective on Listening

Feature Article: 7 Tips on Effective Listening Skills

This is the final segment of a 4-part series on Effective Listening Skills. Didn't get a chance to read parts 1-3? No problem, read them now in our online newsletter archive. Not yet a subscriber, sign up today! Listening is the combination of two key communications skills, listening and verifying. Here are 7 tips to help you become a more effective listener: 1. Listen attentively: *You must make the effort to concentrate on what the other person is saying, not what you're going to say next. *Be aware of your posture; the right posture enhances your ability to concentrate, eliminates distractions- and communicates that you are listening attentively. 2. Verify your understanding: *Pause, think about what was said, and then think about what you will say. *Repeat what was said using different words-without adding anything new or your interpretation. Read all 7 tips »

An International Perspective on Listening

by Dave Lind When dealing personally or professionally in areas outside of one's home area, developing positive listening skills is just that more important. Cultural differences, language 'challenges', and differing business and social norms necessitate a keener sense of 'total' empathy in order accomplish personal or business goals and to avoid 'self-destruction'. One wrong move from either a vocal or body language gaffe can undo all the positive relationship and rapport building that one has worked so hard to achieve. Active listening (and, when we consider true rapport building using NLP techniques (mirror and matching, LISTENING CAN IMPLY 'WATCHING' AS WELL) and close attention to other rapport elements will determine your success or failure. Exact knowledge of social and business norms is a must. Read the full article »