CREATING WINNERS

WHEN YOUR STAFF SUCCEEDS, SO DO YOU.

— TEN APPLICATIONS —

1. BE A LEADER - The Power of Example
2. DEVELOP AND COMMUNICATE GOALS - Everyone Must Be Rowing in the
   Same Boat
3. CREATE A FAMILY ATMOSPHERE - Have Fun
4. BUILD THE TEAM - Challenge Them to Build a Future
5. LISTEN TO YOUR PEOPLE - Can You Hear What They’re Saying?
6. SHARE THE WEALTH - Hinge Compensation to Performance
7. MAKE RECOGNITION AND PRAISE A WAY OF LIFE - Be Proud of Their Efforts
8. DELEGATE AUTHORITY AND RESPONSIBILITY - Trust Your People
9. TRAIN YOUR PEOPLE - Invest in Your Future
10. ESTABLISH A GREAT CUSTOMER SERVICE PROGRAM - Your backbone for the 90’s and into the 21st century